Privacy Policy
Last updated: January 15, 2026.
Pelvike d.o.o. (hereinafter: "Pelvike", "we", "our") is committed to protecting the privacy of users of our real estate crowdfunding platform. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the Croatian Act on Implementation of the General Data Protection Regulation (OG 42/18).
Data Controller
The controller of your personal data is Pelvike d.o.o., with its registered office at Ulica grada Vukovara 271, 10000 Zagreb, Croatia, Tax ID (OIB): 45832917604. For all questions regarding personal data processing, you can contact us at info@pelvike.com.
What data we collect
We collect the following categories of personal data:
- Identification data: full name, date of birth, personal identification number (OIB)
- Contact data: email address, phone number, residential address
- Financial data: bank account details, transaction history
- Technical data: IP address, browser type, operating system, cookie data
- Usage data: information about how you use our platform, viewed projects, time spent on pages
Legal basis for processing
We process your personal data on the following legal bases:
- Performance of contract - processing necessary for the provision of our crowdfunding services
- Legal obligation - fulfillment of regulatory requirements of HANFA and anti-money laundering regulations
- Legitimate interest - improving our services and user experience
- Consent - for sending marketing communications and use of non-essential cookies
Purpose of data processing
We use your data for:
- Registration and management of user accounts
- Processing and tracking your investments
- Communication about project status and your investments
- Fulfillment of legal obligations towards Croatian financial regulators
- Fraud prevention and ensuring platform security
- Improving our services based on usage analysis
Data sharing
We may share your personal data with the following categories of recipients:
- Regulatory bodies: HANFA, Tax Administration, and other competent authorities as required by law
- Service providers: companies that help us provide our services (hosting, payment processing, analytics)
- Legal advisors: when necessary to protect our rights or in case of legal proceedings
We never sell your personal data to third parties for marketing purposes.
Retention period
We retain your data for as long as necessary to fulfill the purposes for which it was collected, as well as to fulfill legal obligations. Financial data is kept for a minimum of 11 years after the end of the business relationship, in accordance with anti-money laundering regulations.
Your rights
Under the GDPR, you have the following rights:
- Right of access - the right to information about whether we process your personal data
- Right to rectification - the right to correct inaccurate data
- Right to erasure - the right to delete your data under certain conditions
- Right to restriction of processing - the right to restrict the processing of your data
- Right to data portability - the right to receive your data in a structured format
- Right to object - the right to object to the processing of your data
To exercise your rights, contact us at info@pelvike.com. We will respond to your request within 30 days.
Data security
We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes data encryption, access control, and regular security audits.
Changes to the privacy policy
We reserve the right to amend this Privacy Policy. We will notify you of significant changes through our platform or by email. We recommend reviewing this policy regularly.
Contact
For all questions regarding the protection of personal data or the exercise of your rights, contact us at: